 We are dedicated to providing
a quality
24/7 HelpDesk Technical Support
. We have for your convenience, a
Client Support Center to use as required.
NON-TECHNICAL ISSUES: Please visit our
Contact page.
TECHNICAL ISSUES:
For technical issues you can either use our Live
Chat, submit an online form or for emergencies, call
us at our toll free number 1-866-288-9111.
Click here to access technical support right
now.
Email:
Need to set up your email account on your PC?
Click here to view our online FLASH
tutorials.
DNS Changes:
In order to have your website displayed in your
new webhosting account,
it is important to change the DNS in your domain
name registry.
Not sure how to change it?
Click here to view our online FLASH
tutorials.
Please understand that it can take 24-72 hours
before DNS servers across the world are updated with
the new name servers.
| Our domain
name servers are: |
|
|
| Primary DNS
server: |
ns1.alexramwebhost.com |
64.254.241.128 |
| Secondary DNS
server: |
ns2.alexramwebhost.com |
64.254.241.129 |
Control Panel:
Once you have access to your control panel, you have
a variety of different options and features at your
disposal. You can create an additional email
account, install free cgi-scripts, create custom
error pages, create re-direct pages and so much
more.
Click here to view our online FLASH tutorials
Note: if you don't have your Control Panel
username and password, please
contact us here and not through technical
support.
osCommerce and Site Studio:
Please visit their respective sections for any help
you require.
 osCommerce
Site
Studio
POLICIES:
Billing
Policy
Terms of Use
Privacy Policy |
